Jaankari is the official RTI portal of the Government of Bihar. It allows you to file RTI applications and First Appeals online, track their status, and get related information easily.

Any Indian citizen can file an RTI application — either online through this portal or offline through the respective department.

You can ask for any information that is available in records of public authorities, such as decisions, policies, data, processes, reports, and more — unless it is exempted under the RTI Act.

1. Go to the “Submit RTI” page.
2. Fill in your personal and contact details.
3. Choose the concerned department or office.
4. Type your information request clearly.
5. Upload supporting documents if needed.
6. Pay the fee online and submit.

1. ₹10 for each RTI application.
2. Additional charges may apply if copies or printed materials are required.
3. Free of cost for Below Poverty Line (BPL) applicants with a valid BPL certificate.

1. Debit Card / Credit Card
2. Net Banking
3. UPI / Mobile Wallets

Visit the “Track Status” section, enter your Application ID and mobile number or email. You will see the current stage and action taken on your request.

If you do not get a response within 30 days or are not satisfied with the response, you can file a First Appeal to a higher officer (First Appellate Authority) through the portal.

• You will get a unique Application ID.
• Your request will be forwarded to the concerned department.
• You will receive a reply within 30 days (usually).
• If there’s a delay or issue, you can file a First Appeal.

No. Jaankari portal is for Bihar state government departments only. For central government RTI, visit https://rtionline.gov.in.

Yes. You can use this website in both Hindi and English. Use the language toggle button at the top right.

You can contact the helpline number or email mentioned on the “Contact Us” page for any queries or technical support.